Claims Call Centre Agent - Job Details

Job in 'Financial Services' discipline and 'Operational' category


Advertised Details
Job title: Claims Call Centre Agent
Reference code: GHQ009943
Job category: Operational
Position status: Vacant Min Salary (p/m): Market related
Position type: Permanent Max Salary (p/m): Market related
City: Midrand Area  
Description
Gauteng - Midrand Area. Financial Service Organization seeks to employ a Claims Call Centre Agent
to provide support service to the claims department by liaising with clients & providing solutions
Answer and provide first time resolution and quality driven responses to all correspondences
Keep the client informed (verbally and/or in writing) if any unresolved queries is outstanding
Skills Required
Matric/Grade 12
Minimum 2 – 3 years in Life Insurance
Call Centre knowledge (systems)
Medical terminology preferred.
Afrikaans and English - fluent (read, write and speak)
Additional
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