Call Centre Agent - Job Details

Job in 'Retail' discipline and 'Retail Sales' category

Advertised Details
Job title: Call Centre Agent
Reference code: CHQ009902
Job category: Retail Sales
Position status: Vacant Min Salary (p/m): Market related
Position type: Permanent Max Salary (p/m): Market related
Western Cape, Northern Suburb a well known financial services organization are looking to employ a Call Centre Agent.

The individual will be responsible for all incoming contact mediums and all related administration, develop and maintain development.
Manage and adhere to established service level agreement and investigating clients queries
Skills Required
Grade 12/ NQF 4 Equivalent qualification
Ability to speak African languages
2 years client services call centre exp, dealing with calls and admin function
Understanding of long term insurance industry and in house systems

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